The controller responsible for the personal data collected through this website is:

Data Controller: CCBOX Industries SL
Trade Name: Spain Relocate
NRT (Tax Registration Number): L-717116-S
Registered Office: Avinguda del Fener 34-36, Escaldes-Engordany, Principality of Andorra
Spain Relocate Operating Address: C. de la Constitució 17, Escaldes-Engordany, Principality of Andorra
Email: info@relocate-spain.com
Website: www.relocate-spain.com

CCBOX Industries SL acts as the data controller for personal data processed in connection with Spain Relocate services, unless users are expressly informed that a particular processing activity is the responsibility of another entity.

For any questions regarding the processing of your personal data, you may contact us at the email address above.

Personal data is processed in accordance with the data protection laws in force in the Principality of Andorra and, in particular:

• Law 29/2021 of October 28, the Qualified Law on Personal Data Protection.
• Decree 391/2022 of September 28, approving the implementing regulations for Law 29/2021.
• Decree 45/2023 of January 25, amending the implementing regulations for Law 29/2021.
• Any other data protection laws and regulations applicable to the relevant processing activity.

The competent supervisory authority in the Principality of Andorra is the Andorran Data Protection Agency (APDA).

Depending on the user's relationship with Spain Relocate and the services requested, we may process the following categories of personal data:

Identification data: first and last name, country of residence, nationality, date of birth and, when necessary, information concerning personal or family circumstances.

Contact information: email address, telephone number, WhatsApp, address, or other contact details provided by the user.

Professional information: occupation, company, position, employment status, professional profile, or other professional information the user chooses to provide.

Relocation-related information: information concerning plans to relocate to or settle in Spain, residency, visas, citizenship, family circumstances, housing, schools, insurance, banking, taxation, and other circumstances necessary to assess, plan, or coordinate the relocation process.

Financial or asset-related information: financial, employment, income, or asset information when necessary to assess or provide a requested service, evaluate financial eligibility or solvency requirements, or coordinate matters with external entities or professionals.

Documentation: identification, administrative, financial, employment, real estate, or other documents provided by the user when necessary to provide the requested service.

Technical and browsing data: IP address, browser, device, operating system, pages visited, date and time of access, browsing behavior, identifiers, and data obtained through cookies or similar technologies, where applicable.

Certain relocation processes may require information that is particularly sensitive or falls within special categories of personal data. Such data will only be processed when necessary and when an appropriate legal basis exists.

Users are encouraged not to provide information or documentation that is not necessary for the inquiry or service requested.

Personal data may be collected through contact, assessment, or information request forms; requests for proposals or services; downloads of guides, documents, or resources; consultation or assessment bookings; communications by email, telephone, WhatsApp, video conference, or social media; documentation provided during the provision of services; customer management, CRM, or automation tools; booking, calendar, or video conferencing platforms; payment or billing systems; website analytics tools; and cookies or similar technologies.

Responding to information requests. Responding to inquiries submitted through forms, email, WhatsApp, telephone, or other communication channels.

Conducting initial assessments. Conducting a preliminary assessment of the user's circumstances and needs in connection with a potential relocation to or settlement in Spain.

Preparing proposals and estimates. Determining which services may be appropriate, preparing proposals, and managing pre-contractual activities.

Managing contracted services. Providing coordination, planning, search, and support services related to relocation to and settlement in Spain.

Managing housing-related processes. When included in the contracted service, assessing housing needs, searching for and selecting options, and coordinating communications, documentation, property viewings, and other activities related to renting or purchasing property.

Coordinating professionals, entities, and external service providers. When necessary for the service, coordinating the involvement of attorneys, tax advisors, administrative professionals, real estate professionals, financial institutions, insurance providers, educational institutions, or other professionals, entities, or service providers.

Managing bookings, payments, and billing. Managing consultations, services, proposals, payments, invoices, and other administrative or contractual documentation.

Sending informational or marketing communications. Sending information about Spain Relocate services, resources, guides, content, events, or updates when an appropriate legal basis exists.

Improving our website and services. Analyzing website operation and usage, improving content and services, measuring campaigns, and optimizing the user experience.

Security and fraud prevention. Protecting our systems, users, and services against unauthorized access, misuse, fraud, or other unlawful activity.

Complying with legal obligations. Complying with tax, accounting, corporate, administrative, and other legal obligations or requirements from competent authorities.

Depending on the purpose and circumstances, personal data may be processed on the basis of the data subject's consent, steps taken at the request of the data subject prior to entering into a contract or performance of a contractual relationship, compliance with legal obligations, or the legitimate interests of CCBOX Industries SL or a third party where those interests are compatible with the rights and freedoms of the data subject.

Where processing specifically requires the user's consent, the user may withdraw that consent at any time, without affecting the lawfulness of processing carried out before consent was withdrawn.

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected and, thereafter, for the periods required to comply with legal obligations or address potential liabilities arising from the processing.

• Inquiries and requests may be retained for as long as necessary to manage and follow up on them.
• Client data will be retained for the duration of the contractual relationship and thereafter for the applicable statutory periods.
• Documentation required for tax, accounting, corporate, or administrative obligations will be retained for the periods required by applicable law.
• Data used for marketing communications will be retained while a valid legal basis exists and until the data subject withdraws consent or exercises the right to object, as applicable.
• Data obtained through cookies will be retained for the periods specified in the Cookie Policy.

After the applicable retention periods expire, the data will be deleted or, where legally required, restricted or otherwise retained solely for the period necessary to address potential liabilities.

To provide Spain Relocate services and manage our operations, certain personal data may be processed by service providers acting on behalf of CCBOX Industries SL or disclosed to third parties when necessary.

These may include technology providers; booking, calendar, or video conferencing platforms; payment and billing providers; attorneys, tax advisors, administrative professionals, and other specialized professionals; real estate agencies and professionals; property owners; financial institutions and insurance providers; educational institutions; and public authorities or government bodies where appropriate.

Where a third party processes personal data on behalf of CCBOX Industries SL as a data processor, the contractual and organizational measures required under applicable law will be implemented. Where a professional, entity, or provider independently determines the purposes and means of processing, it will act as an independent data controller for that processing.

The international nature of Spain Relocate's services and the use of certain technology providers may involve the processing or transfer of personal data outside the Principality of Andorra.

Where personal data is transferred to a country or international organization that does not provide the level of protection required under applicable law, CCBOX Industries SL will implement the legally required safeguards and mechanisms for such transfer.

Depending on the circumstances, these safeguards may include adequacy decisions or recognitions, contractual data protection clauses, binding corporate rules, or other mechanisms and safeguards permitted under applicable law.

Where necessary to provide a service requested by the client, personal data may also be transferred internationally to professionals, entities, service providers, or authorities involved in providing that service, in accordance with applicable legal requirements.

Spain Relocate may send informational or marketing communications concerning its services, content, guides, resources, events, or updates when there is a valid legal basis for doing so.

Where such communications are based on consent, the user may withdraw consent at any time.

Users may also unsubscribe from marketing communications by using the unsubscribe mechanism included in the communication or by contacting info@relocate-spain.com.

Withdrawal of consent or exercise of the right to object will not affect the lawfulness of processing carried out beforehand.

Data subjects may exercise the rights recognized under applicable data protection law, including, where applicable:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right not to be subject to decisions based solely on automated processing where the applicable legal requirements are met.

To exercise these rights, please submit a request to info@relocate-spain.com.

The request must allow us to identify the data subject and clearly indicate the right being exercised. Where necessary to verify the identity of the person making the request, appropriate additional information may be requested.

If you believe that the processing of your personal data does not comply with applicable law, you may file a complaint with the Andorran Data Protection Agency (APDA).

You may also contact CCBOX Industries SL first at info@relocate-spain.com with any questions or concerns regarding the processing of your personal data.

CCBOX Industries SL will implement appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access or disclosure, and other risks associated with processing.

These measures will be reviewed and adapted taking into account the nature of the data processed, existing risks, the state of the art, and the characteristics of the processing.

However, no information transmission or storage system can guarantee absolute security.

Spain Relocate's services are not directed specifically to minors.

However, family relocation processes may require the processing of certain personal data relating to minors for purposes including school enrollment, residency, documentation, or family relocation.

In such cases, the data must be provided by the child's parent, guardian, or legal representative, or otherwise processed on another valid legal basis, and will be used only for purposes related to the relevant service.

Where a user provides personal data relating to family members or other third parties, the user represents that they are authorized to provide such data and agrees, where applicable, to inform those individuals that their data has been disclosed to Spain Relocate.

Users should not provide third-party data that is not necessary for the requested service.

Users are responsible for ensuring that the information they provide is truthful, accurate, complete, and up to date.

Users should notify us of any relevant changes so that the personal data we process can be kept accurate and current.

Spain Relocate may maintain a presence on social media networks and third-party platforms.

Personal data processed directly by those platforms will also be subject to their own privacy policies, terms of use, and privacy settings.

When a user communicates with Spain Relocate through an external platform, CCBOX Industries SL may process the data necessary to manage and respond to that communication.

This website may use cookies and similar technologies.

Necessary cookies may be used to enable the operation and security of the website. Analytics, advertising, or other technologies requiring consent will only be used where the appropriate legal basis exists.

Users can find detailed information about the cookies used, their purposes, duration, providers, and available settings in the Cookie Policy.

CCBOX Industries SL may amend this Privacy Policy when necessary to reflect changes in applicable law, technology, operations, or the services offered.

The version in effect at any given time will be the version published on this website.

Last updated: September 30, 2026